Privacy Policy

Last updated: August 20, 2026

1. Introduction

BeExpertly ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU General Data Protection Regulation (GDPR) where applicable.

2. Data Controller

BeExpertly LLC, a California Limited Liability Company, is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: privacy@beexpertly.com
  • Address: BeExpertly LLC, 9171 Wilshire Blvd, Suite 500 PMB 9015, Beverly Hills, CA 90210

3. Information We Collect

3.1 Information You Provide

  • Account Information: Name, email address, username, profile picture, date of birth, and location when you create an account.
  • Profile Information: Bio, social media links, interests, and professional information for educators.
  • Payment Information: We do not collect or store your full payment card number. Card details are collected directly by Stripe, Inc. ("Stripe"), our payment services provider, and are processed in accordance with the Stripe Privacy Policy. From Stripe we receive only a payment token, the last four digits of the card, the card brand, and the outcome of the transaction.
  • International transfers: Stripe processes payment data in the United States and, for customers in the European Economic Area and the United Kingdom, through Stripe Payments Europe, Ltd. (Ireland). These transfers are made under Stripe's Standard Contractual Clauses and, where applicable, the UK International Data Transfer Addendum.
  • Communications: Messages sent through our platform, support requests, and feedback.
  • Content: Videos, images, and other content you upload or create on our platform.

3.2 Information Collected Automatically

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, features used, session duration, and interaction patterns.
  • Cookies and Similar Technologies: See our Cookie Policy section below.

4. How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery: To provide, maintain, and improve our platform and services.
  • Account Management: To create and manage your account, process transactions, and provide customer support.
  • Communications: To send service-related notifications, updates, and promotional materials (with your consent).
  • Safety and Security: To detect, prevent, and address fraud, abuse, and security issues.
  • Legal Compliance: To comply with legal obligations and respond to lawful requests.
  • Analytics: To understand how our platform is used and improve user experience (with your consent for non-essential analytics).

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to provide our services to you.
  • Legitimate Interests: Processing for our legitimate business interests, such as fraud prevention and platform security.
  • Consent: Processing based on your explicit consent, such as for marketing communications and non-essential cookies.
  • Legal Obligation: Processing required to comply with applicable laws.

6. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our platform.

6.1 Essential Cookies

These cookies are necessary for the website to function and cannot be disabled. They include cookies for session management, security, and load balancing.

6.2 Analytics Cookies

With your consent, we use analytics cookies to understand how visitors interact with our platform. This helps us improve our services. These cookies collect anonymous usage statistics.

6.3 Preference Cookies

With your consent, we use preference cookies to remember your settings (such as timezone and display preferences) to personalise your experience.

6.4 Marketing Cookies

With your consent, we may use marketing cookies to track visitors across websites and display relevant advertisements. These cookies help measure the effectiveness of advertising campaigns.

You can manage your cookie preferences at any time by clicking the cookie settings button at the bottom of the page.

7. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third-party vendors who assist us in operating our platform (payment processors, cloud hosting, email services).
  • Other Users: Information you choose to make public on your profile or in communications.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal data to third parties.

8. International Data Transfers

Your data may be transferred to and processed in countries outside the UK and EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office or the European Commission.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymise it.

10. Your Rights

Under UK GDPR and GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data.
  • Right to Rectification: Request correction of inaccurate data.
  • Right to Erasure: Request deletion of your data ("right to be forgotten").
  • Right to Restrict Processing: Request limitation of how we use your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at privacy@beexpertly.com. We will respond within one month.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

12. Children's Privacy

Our platform is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child under 16, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Complaints

If you have concerns about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with your local data protection authority.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@beexpertly.com
  • Address: BeExpertly LLC, 9171 Wilshire Blvd, Suite 500 PMB 9015, Beverly Hills, CA 90210